Track Your Order

Waiting for something special for your pet? Here’s how to check on your Bentley’s Bark order.

Find your tracking link

Open your shipping confirmation or shipping update email from Bentley’s Bark and tap the tracking or order-status link. Your order-status page shows the shipment details available for your order. If tracking has been provided, follow the tracking link to check the carrier’s latest updates.

You can also return to your order using the order-status link in your order confirmation email. Tracking details will appear there when they have been added. If you can’t find an email, check your spam or junk folder.

Orders shipped by our suppliers

Some items ship directly from our supplier partners. If your order includes items from different suppliers, they may arrive in separate packages, on different days, with separate tracking details.

Tracking availability depends on the supplier and shipping service. An order confirmation means we’ve received your order, not that it has shipped. If tracking isn’t available yet, it doesn’t necessarily mean something is wrong. Carrier updates may not appear until the package has been scanned, and some shipping services don’t include tracking.

Need a hand?

Please contact Bentley’s Bark if you can’t find your order email, your tracking link doesn’t work, your shipment has passed its estimated delivery date, or a package is marked delivered but you haven’t received it. If tracking is missing or has stopped updating and you’re concerned, we’re happy to help check with the supplier.

Include your order number and the email address used at checkout, along with a short description of the issue. Please don’t send payment card details. We’ll help you find the next step.